Our world-class Support team is available 24/7

Altec Customer Support

Our highly trained analysts provide expert technical support for all of our solutions by becoming familiar with your specific application and environment. We assist with issues as they occur and work closely with software publishers to resolve programming and system errors.

To submit a support request, please include your name, contact information, and a detailed description of the issue.

Give Us a Call

Reach us directly by phone at

800.997.9921 x1259

Submit a Case

Having a technical issue with DocLink? Open a support case on the DocLink Portal.

DocLink Portal

For more information, please see our Support Guidelines and FAQs