Field Services
Your remote workers and office workers need access to your documents wherever they’re working
Give your team members the ability to execute job-specific processes whether they work remotely or in the office. Bring flexibility and accessibility to your staff no matter where they are.
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Respond to Technician Requests with Documentation
When a client needs a technician, your system can assign one while you discuss service-level agreement terms with the customer. Service orders can be routed to the technician and customer automatically and all follow-up documents retro-indexed to the case.
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Accommodate Onsite Inventory Needs
Using DocLink Mobile, field workers can photograph the parts that they need during an onsite call and upload that information directly. Another team member can view it immediately and place a purchase order.
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Record Service Call Details
In addition to technicians and timesheets, service calls need constant tracking of any and all information associated with the job. Confirm request details in DocLink, and add information about the call such as damages by uploading photos captured onsite.
Learn more about how Doclink will work for you
