DocLink, Training

Altec’s Final 2019 Advanced Admin Training Was Packed With DocLink Power Users

It was a full classroom for our final Advanced Admin Training (AAT) last week, which was hosted by DocLink customer Securus at their headquarters in Carrollton, TX. 

The 4-day intensive training included lectures, real-life examples, and hands-on labs led by Cathy Champlin, Customer Support Manager and John Claiborne, Senior Consultant.  Cathy and John instructed customers on the many powerful facets of DocLink including ERM capture, import and output managers, auditing, security and workflow, and much more to provide them with the tools they need to get the most out of the solution.

But it wasn’t all work…the class had the opportunity to connect with each other and share their DocLink experiences in the evenings over cocktails and dinner.

Lori Corbino, Customer Care Manager for Altec states, “We are always excited to spend time with participating customers, helping them extend their DocLink knowledge and expertise!  The feedback from this group, as with every class we host, was great appreciation for the personal attention, hands-on practice and detailed lessons that we provide.  We pride ourselves on offering the most valuable, in-depth training we can deliver, and we’re always pleased to see them leave these sessions excited about all the different ways they can further automate and streamline processes.”

If you didn’t get a chance to attend one of our AAT classes this year, check out our 2020 AAT schedule with five different sessions around the country and register for one of these exceptional events today.  We also offer a variety of educational programs to give our customers the level of training they need so contact Lori today to learn more about how we can help you get the most out of your DocLink solution.